Reference

How awclub88 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via Touch 'n Go eWallet, Boost or GrabPay, and use the platform — and what we do with it.

Account data collected at registrationPayment activity kept privateNo third-party data sellingYour right to request access or deletionContact us anytime to update your details
awclub88 How awclub88 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to know what data we hold on your account, request a correction, or ask us to delete your information, these are the direct ways to get in touch. We aim to respond to all data-related requests within a reasonable time, and your query goes to the team that handles account and privacy matters specifically — not a general inbox.

Team online

Live Chat

Start a live chat session from the account page. It connects you directly to our support team for account and data queries, available during our standard operating hours.

Email Support

Send your data request or privacy concern to our support email. Include your registered account name so we can locate your record and respond accurately.

Account Help Centre

Log in to your account and navigate to Account Settings. You can review stored contact details, update them directly, or submit a formal data-access request from there.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Security is built into how we store and move your data — from the moment you log in on your phone to the point a withdrawal clears back to your e-wallet. We use encrypted connections across all account sessions, and access to stored personal data is restricted to staff who need it to operate your account. Cookies on awclub88 are used to keep your session active and remember your device for smoother returning-user access — they are not used to track your activity across other websites.

Data Retention

We keep your account data for as long as your account is active and for the period required under applicable law. Once that period ends, data is securely deleted from our systems.

Cookie Use

Session cookies keep your login active as you move between the slots lobby and live casino tables. You can clear cookies via your browser settings, though this will log you out.

Access Control

Your account is protected by password and OTP verification. We do not share login credentials with third parties, and any suspicious access attempt triggers an account review.

Your Rights

You can request a copy of your data, ask us to correct inaccuracies, or ask for deletion. We process these requests in line with the laws applicable in your jurisdiction.

Common Questions About Your Privacy

These are the questions we hear most often about how your personal data is managed on awclub88. If something specific to your account is not covered here, reach us via live chat or the support email listed above.

We collect your name, email address, phone number and date of birth at registration. This is used to verify your identity and keep your account secure — nothing more.

We do not sell or rent your data. We may share limited information with payment processors like Touch 'n Go eWallet or GrabPay only to complete your transaction, and with compliance bodies where local law requires it.

Log in to your account and go to Account Settings, or contact us via live chat or support email. Include your registered name and we will locate your record and respond promptly.

Yes. Submit a deletion request through live chat or email. We will remove your data once the retention period required under applicable local law has passed and your account is closed.

Cookies keep your session active between the lobby and account wallet pages, and remember your device for faster returning-user login. They are not used to track you across external websites.

We log transaction references and amounts to keep your account wallet accurate. We do not store your full Boost credentials, DuitNow account details or any banking PIN at any stage.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.